Privacy Policy

Australian Privacy Principles

The Australian Privacy Principles in the Privacy Act 1988 (Cth) apply to Arpels Pty Ltd (ACN 068 970 632) trading as Sober Check Australia (formerly CMM Technology), of Unit 12, 3 King Edward Road, Osborne Park WA 6017. This policy covers sobercheck.com.au and lifeloc.com.au. Sober Check is the Authorised Sales and Service Agent for Lifeloc Australia.

Type of personal information held

Personal information that we collect and hold usually falls into the following categories:

Information for carrying out financial transactions and shipments to clients, such as contact, delivery and billing details. Card payments on our websites are processed by our payment provider, and we do not store your card number;
Information required from clients and potential clients in order to assess requirements for products and services;
Products and services performance information;
Staff information;
Information obtained to assist in managing client and business relationships;
With the client's consent, access to client databases, including medical patient databases, in order to test or carry out maintenance of our products.

Purposes for which we hold personal information

We primarily hold personal information for the following:

Processing and delivering orders;
Marketing;
Assessment of client requirements;
Testing, calibration and maintenance of products;
Staff management;
Training;
Client and business relationship management.

Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose. You will not be added to a mailing list or used for any other purpose without your consent, and you can unsubscribe from our emails at any time.

We will only disclose sensitive personal information with your consent.

We will not sell, rent or license your personal information. We share it only with the service providers we need to run our business (listed under Contractors), or where we are under a legal duty to do so, including where we have a lawful duty of care to disclose information.

All our employees have signed a confidentiality undertaking on commencement of their employment.

Access to medical databases

Where we are given access to medical patients' databases, then in addition to complying with the other privacy requirements set out in this policy the following will also apply:

We understand that medical information is highly confidential and will observe the highest standard of confidentiality when viewing such records, and will not allow any third parties to access this information without your consent;
All patient information will remain the property of the client;
We will ensure that this data is protected against misuse and loss and from unauthorised access, modification or disclosure;
The data will only be accessed for the purpose agreed with you and will be either destroyed or returned to you as directed by you when no longer required, and copies will not be retained by us on our computers or in any other form;
If there is any potential or actual breach of confidentiality you will be notified immediately.

Contractors

We contract out a number of services from time to time. Our contractors may see some of your personal information. Typically our contractors would include:

Couriers and freight companies;
Our payment provider;
Website, email and IT service providers;
Our accountants and auditors.

Our websites

Our websites use cookies and similar tools, including Google Analytics and Microsoft Clarity, to understand how visitors use the site, and Google Ads to measure our advertising. These tools record pages visited and how the site is used, not your name. You can block or delete cookies in your browser settings.

Access to your information

Subject to some exceptions that are set out in the Australian Privacy Principles, you can gain access to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Coordinator. You will need to be in a position to verify your identity.

We might impose a moderate charge in providing access. Our Privacy Coordinator would discuss these with you.

You should also anticipate that it may take a little time to process your application for access, as there may be a need to retrieve information from storage and review information in order to determine what information may be provided.

Enquiries and complaints

You can make further enquiries or complaints about our privacy policies to:

Sober Check Australia (Arpels Pty Ltd)

Unit 12, 3 King Edward Road, Osborne Park WA 6017

Email: support@sobercheck.com.au

Phone: 1300 79 70 30

You can also make complaints to the Office of the Australian Information Commissioner (oaic.gov.au).